“I wanted to let you know that my order arrived at my daughter's house in Valrico FL. this morning. Thank you SO much for expediting this for me. I really appreciate the customer service and will not forget it for any future orders I may make.”
“I would like to say thank you for your assistance in the purchase of my bed. We received it today and I am very satisfied. If the need for anything else comes up, I would definitely contact you again.”
“I know these orders arrive over the internet and as long as the customer does not contact you with any problems you may never know how satsified or unhappy they are. I am writing to let you know that we love the furniture (Copper Canyon) and it is perfect for what we were looking for. It always makes me a bit uncomfortable to order furniture with a hefty price tag without seeing it in person first. I was very impressed with the quality and craftmanship of this furniture once it arrived. It looks great and fits perfectly in our space In fact, we are contemplating ordering the library suite from the same manufacturer in the future. We will definately give you an opportunity to assist us with our furniture needs in the future.”
“Martin, We wanted to take this opportunity to let you know how extremely pleased were are with the furniture that we ordered for our study from The Place Furniture Galleries. Let me first say that we were a little apprehensive about ordering furniture from an on-line showroom without seeing the furniture first hand. We relied on your assurances regarding the high quality of the furniture as well as your strong recommendation to use the white glove delivery service. The furniture arrived two weeks earlier than expected. While the pictures displayed on the internet were enticing, the furniture was even more beautiful than the pictures showed and the quality of the furniture more than surpassed our expectations. Your recommendation to use the white glove delivery was really the only way to go. The professionalism and extreme care that was taken by the delivery service in removing the furniture from the cartons bringing it into our home without damaging any of our hard wood floors, wall”
“Just received my piece of furniture and want to let you know how pleased we are with your service. We will definitely purchase from you again and mention you to our friends. Thank you!”
“Just a line to let you know how pleased I am with the Caroline's Cottage Country ensemble. I was very apprehensive ordering it online all the way from Florida, but it was a very effortless experience. The delivery was as you described......I can't tell you how happy this all went off without a hitch....as is my husband !!!!!”
“I received the buffet today inexcellent condition and I love it...Thanks for the good service!”
“Mr. Regueiro: A big THANK YOU for having my table delivered as promised and with excellent service. I am so happy with my purchase and will be writing a very favorable review on the web page. Hope you and your family have a wonderful holiday. Again, thank you so very much.”
“Hi Martin--just wanted you to know that I received the coffee table, it was delivered on time and without incidence, and I am REALLY impressed with your service and The Furniture Plaza! Thank you for all your great work and follow through. It was appreciated. When I need a new piece of furniture, I will contact you first.”
“Thank you for the mirror. It is perfect. We put it together last night. My wife loves it. Thank you for taking such good care of us. We will tell others how good you were to work with.”
“Just a quick note to say Thank you! I love the table. It was easy to order, it came earlier than expected and it looks wonderful!”
“great service great doing business with you. If i ever order anything else I will surely go with this company again. Great service Great products. very pleased with everything.”
“The Dahlia Buffet delivery came the day they said it would, and the piece was well wrapped as you had indicated. It's a unique and beautiful buffet. You can't go wrong with Italian design. It seems to to be well made. You said you had wanted to make a customer of me and you have. ”
“Just a late night note to let you know that our beautiful new reclining sofa and matching rocker/recliner arrived today while I was at work, and they're absolutely spectacular! Bob (hubby) was home when the truck showed up, right around 9:00am. When I came home tonight and walked in the door, I completely forgot about them until I looked into our living room. They are both stunning! The color is perfect, the size isn't as bulky as our previous reclining sofa and recliner, and it matches our decor perfectly. The sofa feels fantastic! Great support with just the right amount of "cush." We're absolutely thrilled! Thank you again for your assistance with the purchase, the link to ring up the sale and place the order, the White Glove Delivery, and the fair pricing. My birthday is tomorrow (Sunday), and this has been a wonderful birthday gift! My best to you!”
“We got busy in the move to our new house and we forgot to say thank you. The tables are great, we love them. We appreciate your good service and good communication.”
“My furniture arrived this morning as promised. I just finished assembling it and I couldn't be happier. I'm down right giddy with excitement. Thank you again for your assistance. I'm going to admire it now.”
“I received the two old world windser dining chairs I ordered and I am very satisfied with them. Thank you.”
“Got the chairs yesterday, they are beautiful! Thanks again...:)”
“I just wanted you to know how happy we are with the fireplace we ordered from your company! It is a wonderful addition to our family room! The salesman that I spoke with on the phone was so very helpful and the delivery process was easy and very professional. Thanks again!”
“Thank you for taking my order today. The quality of service you provided me this week exceeded my expectations! You didn't just "take my order", you educated me on your products and service and allowed me the time to make an informed decision. That level of service is rare, and that's what generates repeat customers, and customers who encourage their friends and associates to do business with your company. I plan to do both!”
“Great delivery, great product, great service and a great price! Thanks.”
“You’re awesome!! Between the quick response phone calls and the same with the email, many companies could learn a lot about great quality customer service from you!! My husband and I were traveling out of town when you called yesterday morning and when I had gotten off the phone with you, we talked for a while about how amazed we were with the super fast phone call!!! (and, it was on a Saturday no less!!) I check my email today, and to my surprise you sent an email as well!! (also sent early Saturday morning!!!) Talk about covering ALL forms of communication….it is very impressive to say the least!! I really appreciate the excellent customer service that you have provided!!! I do not believe I’ve ever experienced better customer service…..I can clearly see why your company has been in business for so long, with employees like you!!!! Thank you so much!! ”
“Just wanted you to know I received my dining set yesterday - couldn't ask for a better product! It's beautiful! Thanks so much for great customer service and a smooth process throughout. I'll definitely recommend you to my friends!”
“Just wanted to let you know that we received our counterstools (Hillsdale, Trevelian) yesterday. They are what we expected and so far are very happy with them. Thank you for your help in the whole process. You gave us great service! ”
“Good morning: I wanted to send an email about the service that I received from you and your organization. It’s not often that people take the time to mention when they get outstanding service, usually we only complain about bad service. I wanted you and your company to know that I have received the best possible service when I chose to purchase from your company. From my first telephone call to you, the service and response to my needs was more than I would have ever expected. The ordering was simple and pleasant and the delivery of my new furniture is remarkable. I can’t get a local furniture company to get the product to me that quickly. A no charge for shipping….who does that anymore, definitely another perk for doing business with you! I wanted to make sure that I took the time to tell you how wonderful your company is and that I will definitely be ordering ALL of my future furniture needs from you! Thank you so much for your help and your outstanding customer service! ”
“Phyllis & I just wanted to drop you a line to tell you how happy we were with our new dinning room set. Your service in answering all of our questions and concerns and taking care of our order was fantastic. Buying a set on line can be difficult but with your help and the great selection Furniture Plaza it was easy. I would recommend anyone to use your company. Also the white glove service was the best I ever had. Please feel free to use us as references and very satisfied customers. Once again it was a pleasure dealing with you & The Furniture Place.”
“The couch finally arrived. Looks great and your delivery guys did a great job. Thanks for everything!”
“Just wanted to let you know that my bed arrived today! The headboard was not damaged! I checked everything else and it looks good. We will be assembling tonight. Your freight company did a great job.”
“I just thought that I would let you know that I thoroughly enjoy my new cabinet. It is perfect. It looks really great. Thank you again for all of your help.”
“Thanks so much. I received the table and it is great. Thanks for the quick shipment and great communication.”
“Just wanted to let you know that the Bianca Dimplex Fireplace arrived last week. It is just perfect and it really heats the room. Thanks for all your help!!”
“I just wanted to let you know the side bar arrived yesterday and I love it!! Sun delivery was great. I am recommending you to 2 friends who saw the furniture and loved it. I just wanted to thank you for all your hard work, I really appreciated it.”
“I am very impressed with your store's customer service. This is my second order and I want you to know how very pleased I was with my first purchase. I will look forward to receiving my table sometime in Oct. Thanks again.”
“Received the sofas today. They look like old leather, which the pictures did not show on the net. Perfect! One is in a 160 German farmhouse and the other is going in a reproduction wooden barn loft. Looked at a lot of sofas, thought I was 'settling' for these. Couldn't be happier. ”
“Table base arrived yesterday. Everything was in great shape. Will recommend your store to my friends and clients.”
“Hello, I have received the Turtle Bay dining chairs yesterday, I was surprised to receive them within a week, thank you, they look great in my breakfast nook, and special thanks to Emilios who took the time to answer my questions. thanks again.”
“We received our end table, and I saw the credit on my credit card for the 5% discount. I would like to thank you for your assistance and attention on both of our orders. We are very pleased with both the products and your excellent service. When we are ready to move back into a house we will be getting back in touch for help in furnishing it. Thanks again.”
“Martin - The table came yesterday and it is beautiful!!!!! Thank you for making sure that it came! I love it!”
“I just want to thank you for the furniture deal. The delivery went without a hitch and everything came in impeccable condition. I will definitely use your services again and have recommended to you family and friends. Thanks again!”
“I wanted to let you know I got the chairs and I love them! I sent a picture (we are still working on the remodeling) so you could see how cool they look! Thanks so much for how you do your job. I really appreciate it. ”
“If anyone is hesitating to place an internet order because you don't see reviews on Google - don't hesitate! I ordered a piece of furniture via internet because they BY FAR had the BEST PRICE. The shipment arrived damaged the first time (the item shipped from North Carolina so no fault of the store) / the shipment was replaced with no questions asked - no fuss, no hassle! They have dedicated resources that work 'Internet Sales' - OUTSTANDING CUSTOMER SERVICE FROM INTERNET SALES. ”
“Everything was in perfect condition, Mirror and 6 drawer dresser. The men that delivered it was great. I know I will tell my friends and I will being buying from you again. 5 star service.”
